Southo.net Web Hosting Services - Features & Benefits

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Features & Benefits

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Frequently Asked Questions

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ALL OF OUR PLANS INCLUDE THE FOLLOWING FEATURES & BENEFITS
• A minimum of 1500 MB of Disk Space	The amount of hard drive space allowed per subscription. (this includes your web site, databases, emails & web applications)
• A minimum of 20 GB of Data Transfer	The amount of web traffic allowed per subscription. (web traffic includes hits, visits, downloads, etc.)
• A minimum of 1 Domain	The amount of domains allowed per subscription.
• A minimum of 1 Database	The amount of databases allowed per subscription. Some of our web applications require a database to run, so if you plan to utilize them make sure you choose a plan that will allow the amount of databases you need.
• A minimum of 25 E-mail accounts	The amount of email addresses allowed per subscription. Click here to learn how to create a new email address.
• A minimum of 1 Web Application (Click here to view a complete list.)	Web applications are additional software programs that are available for installation through the Application Vault in your control panel. If you are on the Unix Starter, Player or Windows Starter plans and would like to use more than one(1) web application there is an additional $5 per application per month. All of our other plans include all 31 web applications in the price of the plan.
• FREE Domain Registration	All of our plans come with one(1) FREE domain registration for the life of the subscription. Our Unix Starter and Player and our Windows Starter plans require the six month advance purchase. Click here for more details.

• Unlimited Sub-domains	A sub-domain is a prefix of your main domain. For example in mail.yahoo.com, mail is the subdomain and yahoo.com is the main domain. Subdomain's usually take the place of the www in your URL. You can add subdomain's in your control panel.
• SSL (Server Sockets Layer) Click here to learn more	SSL is available on all of our plans with the purchase of an SSL certificate ($54.99/yr) and a Unique IP ($1/mo.) Click here to learn more about SSL
• Passworded Directories	Directories used to secure certain information from users without a user name and password to login with.
• Control Panel Access	You control panel or online account allows you to manage your web site, domain, email, pay your bill, etc.
• CGI(Common Gateway Interface)	CGI allows HTML pages to interact with programming applications.
• Stats Page	The page where you can monitor your web statistics. Hits, visits, downloads, referrals, etc. Great for keeping track of marketing campaigns.
• Email Support	Email support is the reason we can offer web hosting at such low rates. By handling support via email we can get much more accomplished in a shorter amount of time.
• Trouble Ticket System	Another online support system that is helpful in keeping cost down. Can be access in your control panel by clicking on the REQUEST SUPPORT link in the upper right corner of your window. You can also track your tickets by clicking on the HELP tab in your control panel.

OTHER AVAILABLE FEATURES INCLUDE
• SSH (Not available on our Unix Starter and Player and our Windows Starter plans.)	Secure shell or SSH is both a computer program and an associated network protocol designed for logging into and executing commands on a networked computer.
• Unlimited FTP Accounts (Not available on our Unix Starter and Player and our Windows Starter plans.)	This is a means of giving someone else the ability to transfer files to your allotted disk space without giving them the main FTP username and password on the account. Basically they can have their own storage area without access to your main site files.
• Available unique IP (Available on any plan for an additional $1/mo.)	Unique IP's are needed for eCommerce sites if you plan to use an SSL certificate to transfer private data securely.
• Phone Support (Available only on our Unix Starter and Player and our Windows Starter plans for an additional $14.95/mo.)	Phone support is included in all of our plans except our Unix Starter and Player and our Windows Starter plans.
• SiteBuilder	A five step browser-based do-it-yourself web design application. Add SiteBuilder to your current hosting plan for $6/mo. for up to ten(10) pages.

If you have any questions or would like help implementing some of these features, please check our FAQ's page for instructions. If you cannot find your answers there, feel free to contact us using our trouble ticket system in your control panel.

Some of our most Frequently Asked Questions.

I don't have a credit card on file, how do I add one?

How do I setup an email account in Outlook Express?

Why can't I send email?

How do I create a new email address?

How do I set up spam filtering?

I cannot find SiteBuilder in my control panel.

What are your name servers?

How do I login to my WebMail account?

• More FAQs.
• Contact Us

Now get a free domain for the life of your subscription when you sign up for one of our shared hosting plans today!

*restriction apply

31 Web Application Available

- AdvancedPoll 2.03
- b2evolution 0.9
- Coppermine 1.3.3
- DocFAQ 1.71
- gtchat 0.93
- openbiblio 0.5
- osCommerce 2.2
- phpDig 1.85
- phpMyFamily 1.4.1
- phpsurveyor 0.98
- pLog 1.0
- PostNuke 0.726
- WordPress 1.5.1
...to name just a few!

Click here to view the complete list.

SiteBuilder do-it-yourself website design



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